Statement on COVID-19

With the COVID-19 pandemic on all of our minds, we know that these are extraordinary times, and we want you to know that at EQ Bank, we’re here to help.

As a company, we’re committed to and have taken steps to ensure the wellbeing of our employees, their families and the community at large. As a digital bank, we have taken extra precautions to ensure that we can remain committed to delivering the great service that our customers have come to expect. Our approach to branchless banking means we have a robust platform in place to ensure that all of our banking services are and will remain accessible, and that your savings are as secure as ever.

While your daily routine may have changed, you can count on us to provide you with the same seamless digital banking experience. You can continue to use online banking or our mobile app to access all the features of your Savings Plus Account, without interruption or delay.

For any questions and concerns you may have, our Customer Care team is ready and available to help.

Thank you for putting your trust in EQ Bank, as we continue to join the collective effort to help Canada fight this pandemic. Together, we can get through this.

Andrew Moor
President & CEO, EQ Bank

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