EQ Bank Customer Care

Our customer care representatives are available 24/7 to help with any questions about the EQ Bank Savings Plus Account.

Equitable Bank Mortgages

Telephone:

416-515-7000

Residential Mortgage Customer Service

At Equitable Bank, our mortgage specialists are here to answer any questions you may have regarding your existing mortgage. Call or email us at customerservice@eqbank.ca

Refinancing your mortgage?

If you are considering consolidating your debt or increasing your mortgage to benefit from the equity in your property, call our mortgage specialists to discuss the various options available to you.

Mortgage renewals

If you have questions regarding your upcoming renewal, call one of our mortgage renewal specialists to discuss a variety of options available to you. The renewals department can also be emailed at renewals@eqbank.ca.

Equitable Bank Commercial Lending

Ontario/Quebec:

Toll Free: 1-866-407-0004 
Toll Free Fax: 1-866-407-5859 

Western Canada:

Toll Free: 1-866-940-1201 
Toll Free Fax: 1-866-407-5859 

Email:

commercialenquiry@eqbank.ca

Equitable Bank Deposits

Telephone:

647-600-2000

Toll Free:

1-844-235-2000

Fax:

647-600-2032

Toll Free Fax:

1-844-235-2001

For direct client and/or application mailing:
ATTN: Deposit Services,
30 St. Clair Avenue West, Suite 700
Toronto, Ontario - M4V 3A1

For GIC deposit inquiries only, email:
gicinfo@eqbank.ca

Investor Relations

Telephone:

416-515-7000

Email:

investor_enquiry@equitablegroupinc.com

Transfer Agent and Registrar:

Computershare Investor Services Inc.
100 University Avenue, 9th Floor
Toronto, ON, M5J 2Y1
1-800-564-6253

Mailing Addresses

Corporate Office

30 St. Clair Avenue West, Suite 700
Toronto, ON, M4V 3A1

Calgary Office

1333 8th Street S.W., Suite 600
Calgary, AB, T2R 1M6

Vancouver Office

777 Hornby Street, Suite 1240
Vancouver, BC, V6Z 1S4

Quebec Region Office

1411 Peel Street, Suite 501
Montreal, QC, H3A 1S5

Atlantic Region Office

1959 Upper Water Street, Suite 1300
Halifax, NS, B3J 3N2