Contact Us

EQ Bank Customer Care

Available from 8 AM to midnight, Eastern Time, 7 days a week

For account-specific questions about your Savings Plus Account, please give us a call. If your inquiry is regarding a mortgage with Equitable Bank, click here.

We are currently experiencing longer than normal wait times for assistance via phone, email, and Live Chat. We appreciate your patience during this busy time, and will respond to all inquiries as soon as possible.

Note: Account-specific inquires cannot be addressed by email. In those cases, please call us or use Live Chat for support. You can continue to contact us by email for any general inquiries.

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  • Email

    To ensure our emails reach your inbox, add contact@eqbank.ca to your contacts

  • Mail

    EQ Bank - Digital Banking
    30 St. Clair Avenue West, Suite 700
    Toronto, ON
    M4V 3A1